Robbed? My Xunlai Chest is empty - Page 2 - Guild Wars Forums

Xenex Xclame · Oct 28, 2009, 10:48 PM // 22:48

Quote:

Originally Posted by DarkWasp

I can confirm that whoever this hacker is, is really good at this.

I got hacked yesterday and here's why I think he is good.

-I just installed Windows 7 on the 22nd, that leaves less than a week to pick up a virus.

-I haven't done anything new other than that, havent visited any sites I havent visted before, havent even logged on to this forum until now.

-No 3rd party programs run at all, I've played TF2 since the upgrade and checked in GW twice, that's all.

-Spybot and Housecall FULL scans return NO MALWARE.

-There's nothing suspicious in my boot sector.

-I'm secure behind a router and a firewall

-Basically i've done nothing that would give away my password.

Theres ONE catch: This forum and my GW Account shared the same password, not anymore though.

The simple fact that you used the same login info in guru and on GW would make me believe you aren't so secure as you seem to think.The "hacker" could have just as easily infected your pc last year and known your info since then,but didn't do anything with it untill now.I would think you done plenty to give away your password, you just seem to think that you haven't.

The most probable reason for these people being "hacked" is them "giving" their account info to anyone you wants to spend a few minutes to figure it out.

I bet your GW email is the same Email you use to MSN on daily,so much for security.

Now stop secretly blaming GWG for peoples stupidity.

DarkWasp · Oct 28, 2009, 10:58 PM // 22:58

It sounds like you guys don't trust this site.

You said it, not me.

MisterB · Oct 28, 2009, 11:09 PM // 23:09

If your account is important to you, don't use the account name, email, or password anywhere else, including GWGuru. That's just common sense.

No one here can help you, but you may report it at: http://www.guildwars.com/support/

Everyone's right, though. Support can't(won't) restore anything you may have lost.

Flush · Oct 28, 2009, 11:21 PM // 23:21

Quote:

Originally Posted by SpiritSpammer

what sucks is you can change the game password through the ncsoft website. So you have to be carfull with both passwords.

I make sure i change my password every week or so because it has happened to be, I had all my Minipet taken 10+ all my materials, thousands, luckily only aout 22k and loads of random gold items and weapon upgrades ready to sell.
Wen i loged on i was so, so shocked

so i can imagine how your feeling.

I did contact NcSoft and they did find the root of the cause, they told me to runa programme called Spyware Doctor 10, it picked up straight away i had 1 high rish keylogging cookie, whih is probably how i had my details stolen.
Did i get anything back? No

.
Was the person aught? No

.

Did i learn from my lessen? Ohh yes in a big was, my pc is now has all internet security, malaware remover, cookie removers including 3rd party, fire wall...you name it i now have it, and beforeyou think i cant afford that, dont stress 98% of the software i use is free, its just a case of trial and error to find out which ones are the best, trust me iv tried them all lol.

Use a safer browser with extensions, i recommend using Firefox 3 & install security addons, two spring to mind which are brill are...

COM - Warns & stops Spyware, Malaware, Web of trust extra security giving each site a rating, green good, orange carefull, red dager etc.

TrackMeNot - Stops Trakers & Keylogging (One of the best addons a must have)

Cookie Monster - Warns & Stops all cooies including 3rd party (brilliant addon)

Ghostery - Stops 3rd party cookies & hackers tracking analysis, stoping them finding any of your details in their tracks (brilliant addon)

Free PC security
Microsoft One Care - Does the lot for XP
Micosoft Security Essentials - Does the lot 100% fre for vista
Panda Antivirus
AVG Internet security & Antivius
Norton PC Antivirus remover
COMODO Internet security (the best i have tried to date) Inludes firewall
FC Cleaner - Drive cleaner & Defregger in one, also allows you to ontrol start up & running programms.
Anti malaware rootkit

I hope this help you a little in the future & i'm sorry for your loss.

DarkWasp · Oct 28, 2009, 11:33 PM // 23:33

I know, I know. Just adding to this thread by saying "same here".

And please guys, don't be mean to the OP. Account theft is serious no matter how much was stolen and its important to know how it happened so that it won't happen again.

HuntMaster Avatar · Oct 28, 2009, 11:44 PM // 23:44

Quote:

Originally Posted by Azure mist

you lost 1k?!?

Rage quit your life.

I lost 1800ectos unded zhed stack of shards and a perfect vamp q7 chaos axe.

Stfu 1k

The difference between you and the OP is, you deserved it.

Thenameless Wonder · Oct 29, 2009, 02:31 AM // 02:31

either you lost your stuff or another family member of yours played a little april's fools joke and got rid of your stuff

sorry to hear it

Hollygen · Oct 29, 2009, 02:35 AM // 02:35

Quote:

Originally Posted by DarkWasp

I can confirm that whoever this hacker is, is really good at this.

I got hacked yesterday and here's why I think he is good.

-I just installed Windows 7 on the 22nd, that leaves less than a week to pick up a virus.
.....

Just because you got hacked after you insalled Win 7 doesn't mean they got your details after then. I'm guessing you didn't update your GW login details when you upgraded your operating system, so there's nothing to say said thief didn't use intel gathered before the 22nd.

DarkWasp · Oct 29, 2009, 03:35 AM // 03:35

Quote:

Originally Posted by Hollygen

Just because you got hacked after you insalled Win 7 doesn't mean they got your details after then. I'm guessing you didn't update your GW login details when you upgraded your operating system, so there's nothing to say said thief didn't use intel gathered before the 22nd.

It's possible but I hadn't logged in for months before the upgrade.

Oh well, atleast I should be secure now. Time to go enjoy halloween with all this extra free space in my inventory.

Aussie Boy · Oct 29, 2009, 05:21 AM // 05:21

Sorry to hear what happened.
I have seen in game people post there Password by accident in all chat thinking they were pasting sometime else like a link to wiki or whatever.
Turns out they usually copy/paste there pass to the login screen instead of Typing it because of there fear of keyloggers and forgets its still in clipboard
did that happen to you at any stage?
Just an idea I'd throw out to you.

DarkWasp · Oct 29, 2009, 12:28 PM // 12:28

Don't know about the OP, but I never copy/paste my password.

I'm surprised how slow NCSupport is right now though. Are we sharing the same support crew with Aion?

The Scorpion Knight · Oct 29, 2009, 02:41 PM // 14:41

To bad they don't let us change out GW email.

SpiritSpammer · Oct 29, 2009, 03:47 PM // 15:47

Quote:

Originally Posted by The Scorpion Knight

To bad they don't let us change out GW email.

+1

can you make another account and link the game to that new one?

dekusvamp · Oct 29, 2009, 04:10 PM // 16:10

Quote:

Originally Posted by Flush

I make sure i change my password every week or so because it has happened to be, I had all my Minipet taken 10+ all my materials, thousands, luckily only aout 22k and loads of random gold items and weapon upgrades ready to sell.
Wen i loged on i was so, so shocked

so i can imagine how your feeling.

I did contact NcSoft and they did find the root of the cause, they told me to runa programme called Spyware Doctor 10, it picked up straight away i had 1 high rish keylogging cookie, whih is probably how i had my details stolen.
Did i get anything back? No

.
Was the person aught? No

.

Did i learn from my lessen? Ohh yes in a big was, my pc is now has all internet security, malaware remover, cookie removers including 3rd party, fire wall...you name it i now have it, and beforeyou think i cant afford that, dont stress 98% of the software i use is free, its just a case of trial and error to find out which ones are the best, trust me iv tried them all lol.

Use a safer browser with extensions, i recommend using Firefox 3 & install security addons, two spring to mind which are brill are...

COM - Warns & stops Spyware, Malaware, Web of trust extra security giving each site a rating, green good, orange carefull, red dager etc.

TrackMeNot - Stops Trakers & Keylogging (One of the best addons a must have)

Cookie Monster - Warns & Stops all cooies including 3rd party (brilliant addon)

Ghostery - Stops 3rd party cookies & hackers tracking analysis, stoping them finding any of your details in their tracks (brilliant addon)

Free PC security
Microsoft One Care - Does the lot for XP
Micosoft Security Essentials - Does the lot 100% fre for vista
Panda Antivirus
AVG Internet security & Antivius
Norton PC Antivirus remover
COMODO Internet security (the best i have tried to date) Inludes firewall
FC Cleaner - Drive cleaner & Defregger in one, also allows you to ontrol start up & running programms.
Anti malaware rootkit

I hope this help you a little in the future & i'm sorry for your loss.

First of all, you should also notice people that running multiple AVs on your computer is very bad.
Secondly, i bet not one of those AVs would be picking up a simple keylogger, like JET.

dansamy · Oct 29, 2009, 06:46 PM // 18:46

After the recent bout of compromised accounts, I think it's wise to suggest that everyone seriously consider changing their passwords and making more secure passwords. Don't use a word you can find in the dictionary. Add numbers and characters to make it more difficult. On passwords that are case-sensitive, mix the letters up with upper and lower case. Don't use your birthdate, last four of your social security number or anything else that could be easily guessed.

DarkWasp · Oct 29, 2009, 06:50 PM // 18:50

I changed my password but ncsupport decided to disable my account until we get this settled. Yet they are taking their sweet time getting back to me on this issue. So... I sure hope there isnt any linkage to GW2 and having all the holiday hats...

SpiritSpammer · Oct 29, 2009, 07:39 PM // 19:39

Quote:

Originally Posted by Aussie Boy

Sorry to hear what happened.
I have seen in game people post there Password by accident in all chat thinking they were pasting sometime else like a link to wiki or whatever.
Turns out they usually copy/paste there pass to the login screen instead of Typing it because of there fear of keyloggers and forgets its still in clipboard
did that happen to you at any stage?
Just an idea I'd throw out to you.

hmm sounds interesting but is that a good idea?

xMinimalism · Oct 29, 2009, 10:15 PM // 22:15

I am sorry to hear what has happened - hopefully this will not happen to you, or any other people again.

You have to be careful with your password. As everyone says, (and as any site you sign up for will probably tell you) don't give your password to anyone else. I suggest doing what some office-jobs (or any job that requires you to be using a computer more often than not) do - change your password every 4 - 7 days. Yes, there are jobs that require you to do this. Some more frequent than others, but that's the average.

If you insist on NOT changing your password frequently, then go ahead and Google search "How to make a strong password." You'll come up with something related to the following:

-Make your password at least 8 characters long.
-At least one number. (1, 2, 3, etc.)
-At least one symbol. (!, @, #, etc.)
-Don't include your log-in/screen-name or anything related to it in your password.
-Some sites/games are case sensitive - MaKe YoUr PaSsWoRd CaSe SeNsItIvE aS wElL. (Yes, that's annoying to read and write, but trying to get my point across.)

...and so on.

Either way, you need to be very careful.

And, a quote from "WikiHow"...

Quote:

Realize the probability of a password being cracked. Lets assume that you have a 4 character password. Each character can be A-Z, 0-9, or an underscore ("_"). That means you have 37 possible keys for each character. That means that your password has 1874161 possibilities. This may sound like a lot, but modern computers can easily go through thousands of passwords per second if the login program isn't correctly secured. Adding just one more letter (or number) to your password increases the number of possible combinations by nearly 40 times.

angela faye · Oct 30, 2009, 03:17 AM // 03:17

Quote:

Originally Posted by Azure mist

you lost 1k?!?

Rage quit your life.

I lost 1800ectos unded zhed stack of shards and a perfect vamp q7 chaos axe.

Stfu 1k

I loled hard at this..maybe you call a non-max axe as PERFECT?!

xMinimalism · Oct 30, 2009, 11:26 AM // 11:26

Quote:

Originally Posted by angela faye

I loled hard at this..maybe you call a non-max axe as PERFECT?!

There are Req. 7 items that are max. They are extremely rare, but they exist, hence that person mentioning it - it's extremely valuable.

Oct 29, 2009, 05:21 AM // 05:21	#30
Aussie Boy Alcoholic Join Date: Mar 2007 Location: Australia Profession: W/	Sorry to hear what happened. I have seen in game people post there Password by accident in all chat thinking they were pasting sometime else like a link to wiki or whatever. Turns out they usually copy/paste there pass to the login screen instead of Typing it because of there fear of keyloggers and forgets its still in clipboard did that happen to you at any stage? Just an idea I'd throw out to you. Last edited by Aussie Boy; Oct 29, 2009 at 12:32 PM // 12:32.. Reason: clarified why copy and keyloggers

Oct 29, 2009, 06:46 PM // 18:46	#35
dansamy Chasing Dragons Join Date: May 2005 Location: Lost in La-La Land Guild: LFGuild Profession: Mo/Me	After the recent bout of compromised accounts, I think it's wise to suggest that everyone seriously consider changing their passwords and making more secure passwords. Don't use a word you can find in the dictionary. Add numbers and characters to make it more difficult. On passwords that are case-sensitive, mix the letters up with upper and lower case. Don't use your birthdate, last four of your social security number or anything else that could be easily guessed. __________________ Former Gladiator's Arena Moderator. Retired. Awaiting GW2.

Oct 28, 2009, 10:58 PM // 22:58	#22
DarkWasp Desert Nomad Join Date: Mar 2005 Location: Paradise Guild: Agency Of Forbidden Fruits [Oot] Profession: R/A	It sounds like you guys don't trust this site. You said it, not me.

Oct 28, 2009, 11:09 PM // 23:09	#23
MisterB Furnace Stoker Join Date: Oct 2005 Location: Planet Earth, Sol system, Milky Way galaxy Guild: [ban] Profession: W/	If your account is important to you, don't use the account name, email, or password anywhere else, including GWGuru. That's just common sense. No one here can help you, but you may report it at: http://www.guildwars.com/support/ Everyone's right, though. Support can't(won't) restore anything you may have lost.

Oct 28, 2009, 11:33 PM // 23:33	#25
DarkWasp Desert Nomad Join Date: Mar 2005 Location: Paradise Guild: Agency Of Forbidden Fruits [Oot] Profession: R/A	I know, I know. Just adding to this thread by saying "same here". And please guys, don't be mean to the OP. Account theft is serious no matter how much was stolen and its important to know how it happened so that it won't happen again.

Oct 29, 2009, 02:31 AM // 02:31	#27
Thenameless Wonder Krytan Explorer Join Date: Aug 2009 Profession: W/	either you lost your stuff or another family member of yours played a little april's fools joke and got rid of your stuff sorry to hear it

Oct 29, 2009, 12:28 PM // 12:28	#31
DarkWasp Desert Nomad Join Date: Mar 2005 Location: Paradise Guild: Agency Of Forbidden Fruits [Oot] Profession: R/A	Don't know about the OP, but I never copy/paste my password. I'm surprised how slow NCSupport is right now though. Are we sharing the same support crew with Aion?

Oct 29, 2009, 02:41 PM // 14:41	#32
The Scorpion Knight Krytan Explorer Join Date: May 2009	To bad they don't let us change out GW email.

Oct 29, 2009, 06:50 PM // 18:50	#36
DarkWasp Desert Nomad Join Date: Mar 2005 Location: Paradise Guild: Agency Of Forbidden Fruits [Oot] Profession: R/A	I changed my password but ncsupport decided to disable my account until we get this settled. Yet they are taking their sweet time getting back to me on this issue. So... I sure hope there isnt any linkage to GW2 and having all the holiday hats...